Mochi support

Write to suporte@learnmochi.app. Tell us what happened and, if you can, the app version.

Common questions

• Delete the account and data: see Delete account.
• Download my data: in the app, Settings › Privacy › Download my data.
• Recover a deleted account: within 180 days, write to suporte@learnmochi.app from the account’s e-mail.
• Cancel the Pro subscription: in the App Store or Google Play, under Subscriptions.
• I lost access to the account’s e-mail: write to suporte@learnmochi.app and we will help confirm the account is yours.

Before you write

Never ask for or send your password. We do not have your password, and our team never asks for verification codes by e-mail or message unless it is in reply to a request you made yourself.